Terms & Conditions

This website is independently managed by:

For enquiries, please contact us through the WhatsApp button or Contact page on this website.

This website is not the official LG Electronics website and is not owned, operated, or managed by LG Electronics Malaysia. LG, LG Subscribe, LG PuriCare, LG ThinQ and other LG product names, logos, images, trademarks and brand assets belong to their respective owner, LG Electronics.

This Site provides general information and enquiry support for LG Subscribe products and packages in Malaysia. The Site may provide information about:

• LG Subscribe product categories
• Product models and features
• Monthly subscription package information
• Promotion information
• General application guidance
• WhatsApp enquiry support
• Follow-up assistance before submission

This Site is created to help customers understand available LG Subscribe options before proceeding with an application.

This Site is independently managed by Lim Chun Hong as an LG Subscribe sales agent. For clarity:

• This is not the official LG Electronics website.
• This Site does not represent itself as LG Electronics Malaysia.
• This Site does not directly approve LG Subscribe applications.
• This Site does not directly process LG Subscribe payments.
• Final approval, verification, billing, delivery, installation, service and warranty matters are subject to LG Malaysia's official process and confirmation.

If there is any difference between information shown on this Site and LG Malaysia's official confirmation, LG Malaysia's official confirmation shall prevail.

Product information, pricing, monthly subscription fees, promotions, service packages, availability and specifications shown on this Site are for general reference only. Information may change without prior notice due to:

• LG Malaysia campaign updates
• Product availability
• Stock status
• Service area coverage
• Package changes
• Promotion period changes
• Credit checking and approval outcome

We try to keep the information accurate and updated, but we do not guarantee that all information is always complete, current or error-free. Customers should confirm the final product, package, monthly fee, contract period, promotion and terms before submitting an application.

Customers who are interested in LG Subscribe may contact us for enquiry support. We may assist with:

• Explaining product options
• Explaining subscription package differences
• Helping customers understand the application steps
• Collecting basic enquiry details for follow-up
• Guiding customers to the proper application process

However, all applications are subject to LG Malaysia's official process. We do not guarantee:

• Application approval
• Credit approval
• Product availability
• Installation date
• Delivery timing
• Promotion eligibility
• Service appointment timing

Any timeline mentioned is only an estimate.

By submitting an enquiry or application-related information, you agree that:

• The information you provide is accurate and truthful.
• You are using your own identity and contact details.
• You are responsible for checking all details before submission.
• You understand that approval is subject to LG Malaysia's verification.
• You will not submit false, misleading or third-party information without permission.
• You will not misuse this Site or submit spam, fake enquiries or fraudulent information.

We may reject, ignore or stop responding to enquiries that appear false, abusive, suspicious or misleading.

This Site does not directly collect LG Subscribe monthly payments from customers. For your safety, do not share any of the following through this Site, WhatsApp, phone call, email or form:

• OTP (one-time password)
• Online banking password or login details
• Card CVV or card number
• TAC (transaction authorisation code)
• PIN or banking security codes

Only complete official payments through the proper LG Malaysia payment or billing process. Be careful of any third party asking for unusual upfront payment, personal banking login details or sensitive security information. If you are unsure whether a payment request is genuine, please verify before proceeding.

Any promotion, discount, rebate, cashback, free gift or special offer mentioned on this Site is subject to its own terms and conditions. Promotions may be subject to:

• Campaign period
• Stock availability
• Successful application approval
• Eligible product models
• Eligible package type
• Service area
• LG Malaysia's final confirmation

Where an additional rebate or reward is offered independently by the Site operator, it is not provided by LG Electronics Malaysia unless clearly stated.

We reserve the right to correct, change, withdraw or reject any promotion, rebate or offer if there is an error, misuse, false information or ineligible application.

This Site may contain links to third-party websites or platforms, including WhatsApp, Google Maps, LG Malaysia platforms or other external services. We are not responsible for:

• Third-party website content
• Third-party platform availability
• Third-party privacy practices
• Third-party system errors
• External payment or verification platforms

Your use of third-party platforms is subject to their own terms and privacy policies.

All original content on this Site, including layout, text, graphics and page design, belongs to the Site operator unless stated otherwise. LG-related trademarks, logos, product names, images and brand assets belong to LG Electronics.

You may not copy, reproduce, modify, distribute or use content from this Site for commercial purposes without written permission.

You agree not to:

• Use this Site for illegal or fraudulent purposes
• Submit false or misleading information
• Impersonate another person
• Attempt to hack, damage or disrupt the Site
• Copy the Site content for misleading advertising
• Use this Site in a way that may harm the Site operator, customers, LG Electronics or any third party

We may restrict access or stop communication if misuse is detected.

This Site provides general product and subscription enquiry support only. To the maximum extent permitted by law, the Site operator shall not be liable for any loss, damage, delay, rejection, misunderstanding or inconvenience arising from:

• Product information changes
• Pricing or promotion changes
• Application rejection
• Stock unavailability
• Delivery or installation delays
• Service appointment changes
• Third-party platform issues
• Customer submission errors
• LG Malaysia's final approval or verification outcome

Nothing in these Terms limits any rights that you may have under applicable Malaysian law.

Your use of this Site is also subject to our Privacy Policy. When you submit an enquiry, we may collect basic information such as your name, phone number, email address, location, product interest, preferred package and message details for enquiry handling and follow-up purposes.

We may update these Terms at any time without prior notice. The latest version will be published on this page with the updated date. Continued use of this Site after changes are made means you accept the updated Terms.

These Terms are governed by the laws of Malaysia. Any dispute shall first be resolved through discussion. If unresolved, the matter may be referred to the relevant courts or authorities in Malaysia.

For enquiries about these Terms & Conditions, please contact:

You may contact us through the WhatsApp button or Contact page on this website.